Neptune Play Sports Reviews and User Ratings

Full Neptune Play Sports Bookmaker Review

Neptune Play has earned praise from both users and the OLBG team for its strong football betting coverage, bolstered by an excellent in-play betting feature. Niche sports are also well-supported, with a standout Acca insurance promotion adding further appeal.

Verification at Neptune Play is rated very easy, with more than eight payment methods available; the fastest payout is via PayPal or debit cards, often processed instantly, and customer support operates 8am-Midnight live chat.

Fully licensed by the UK Gambling Commission under license number 39483, Neptune Play maintains a Medium level of fund protection.

Luke Bradshaw Lee

- Your Sports Betting Guide 👍

This review of Neptune Play Sports is based on what really matters. Performance, value, and usability. I’ve tested its features firsthand, and the in-play football betting is a clear standout: fast, reliable, and built for punters who know the game. If you’re looking for great live odds and a smooth, responsive platform, Neptune Play ticks the boxes.

• Established in 2020

• UKGC licence number - 39483

• AG Communications Ltd

• Payment Options include: PayPal, Debit cards

• Withdrawal Time - Instant in some cases

• Customer Fund Segregation Rating: Medium

• Mobile Compatible: ✅

• Customer Support 8 am - Midnight

Advantages and Disadvantages

All explained in greater detail in this review, these pros and cons allow users to scan and understand where the strengths lie quickly. 

First Impression of Neptune Play

My First Impressions

You could be forgiven, thanks to the name, and perhaps the branding of the casino side of operations, that everything at Neptune Play is very jovial, but the presentation is actually quite data-driven and business like. Once you’ve selected “Sport” at the very top menu, you’ll immediately be taken to all the in-play markets. The menu down the side immediately conveys just how many sports, competitions and events are covered here. I also really like the slider on the menu bar to move from different time frames: today, three days, this week etc. If you’ve used any other Aspire Global sportsbooks, especially mr.play, you’ll feel at home here.

- Luke Bradshaw Lee, - Your Sports Betting Guide 👍

Live Betting

There’s so much here, and most of it is very good indeed. As discussed above, the in-play markets are where you’re directed to from the off, something that is fairly standard across most sportsbooks and you can then choose to navigate from this page. There are some sports not featured here, snooker for example, which does suggest that the coverage isn’t quite as broad as I first thought, but there’s three different esports covered, which is quite refreshing to see.

See if they make it into our best bookmakers for in-play betting.

Live Streaming

Neptune Play doesn’t offer any live streaming at the time of this review.

Betting Odds

After looking across other bookmakers in the UK, plus going through some comparison sites, it seems as though that the odds offered at Neptune Play are fairly competitive. We checked football, tennis and cricket for in-play odds, plus horse racing, basketball and rugby for pre-match and ante post odds. They’re generally pretty good and because they cover sports like floorball and stock car racing, will have odds on events that other bookies simply don’t cover at all.

Also, remember that it is always worth checking alternative betting options, including best spread betting sites and betting exchange sites, depending on who you are as a bettor.

Betting App or Mobile Site 

The mobile version is nearly identical to the desktop version of the site. One thing I really like is the main sports menu is an additional menu bar (I can’t see anything like this on desktop) of news-relevant tournaments. So right now there is the Super Bowl, the Six Nations, AFCON, the Premier League and a few others. There’s no separation of sports, just the most relevant right now, and I assume this updates automatically. It’s a great little feature. See how it compares to the best betting apps in the UK.

⚽ Football Betting

Neptune Play doesn’t quite make our best football betting sites in the UK, but they’re not far off to be honest. The menu panel is telling me that there’s 1778 different games that I can bet on at this moment in time, and that’ll compete with anyone. Beyond that, you can’t argue with the market depth, which is very impressive.

You can see in the chart below, in greater detail, why certain bookies rank among the top for football betting sites, and what Neptune Play is up against.

Best football betting sites

Score by selected category (hover over chart for details).

Tap or mouseover chart elements for more info. Pinch to zoom.

Bet Builder 

Neptune Play has a bet builder function, and it’s fine, but could be improved if I’m being totally honest. I’d say it’s about mid-level, and would definitely be better if there were some more markets to add into individual bet builders. That said, these may increase the closer we get to kick-off for each game.

Bonuses

The bonuses at Neptune Play are limited. There is a welcome bonus to take advantage of, but it stops there after that. So that means no promotions for returning, loyal customers which is a huge miss.

Cash Out

Cashout is a very important betting feature for punters these days so it's crucial that bookies integrate this feature into their mobile betting apps. Neptune Play have done this well, allowing their customers to instantly cash out their bets on any device they like.

🏇 Horse Racing

Neptune Play’s horse racing offering is fine. We’ve already highlighted the fact that there are no promotions. The actual odds are pretty good, but there’s no BOG (Best Odds Guaranteed), which is a bit of a let down. I’m not convinced that they cover all UK meets either, because today there are three meets on in the UK (Market Rasen, Taunton and Wolverhampton), but only two are listed here, which does seem a bit odd. See how they compare to our best horse racing betting sites or top 10 best betting sites for BOG.

🇺🇸 US Sports Betting

A full range of American Sports is available. We’ll check out the major leagues, but also look into the sports further down the pyramid and, as well as across the globe. 

🏈 American Football Betting

Unfortunately, Neptune Play does something that is a real bugbear of mine when it comes to American sports, well certainly American football and basketball. When you see the event (a specific game) it only lists the winner and total. This is better than just displaying the result market, which some do, but what it really should show is three markets: spread, total and moneyline (result). You can see these once you click through, but it’s not how bettors on these sports bet. 

That said, there are an absolute tonne of markets here, including next season’s outrights and NFL Draft markets, which is great to have. It’s worth checking out our best NFL betting sites to see how Neptune Play compares. 

🏀 Basketball Betting

I think Neptune Play has a great selection of basketball leagues to bet on, there are hundreds and hundreds of markets. There’s obviously the NBA, but Neptune Play covers a wide range of EuroLeague and domestic world competitions, including competitions in Turkey, Indonesia, Finland, Slovakia and Argentinal, among others. There are also plenty of markets per game, with game, team and player markets covered really nicely.

⚾ Baseball Betting

Neptune Play obviously covers the MLB, but they also have markets for the Japanese and South Korean leagues. The markets, and the odds, especially on the outrights, look really good. The MLB season hasn’t quite kicked off at the time of writing, but there is still a healthy amount of things to bet on, such as individual awards and the like. Keep tabs on the top baseball betting sites though, to see why they make it onto our list.

🏒 Ice Hockey Betting

The NHL takes up the bulk of space here, as expected. But there are also some Finnish, Swiss, and German fixtures included, among others. I selected an upcoming NHL game and there are loads of markets listed – more than pretty much anywhere else. For the smaller leagues that reduces a bit more, which is understandable. Overall, I think this is better than most from Neptune Play.

🐕 Greyhound Betting

Neptune Play has a pretty standard greyhound section within its library. There’s the day’s meets, but also some ante post stuff. There isn’t a great deal beyond that, plus there is no live streaming or Best Odds Guaranteed, so it wouldn’t surprise me if greyhound fans look elsewhere.

🎯 Darts Betting

Matthew Edgar

- Your Darts Betting Guide 👍

In terms of darts betting sites in the UK, Neptune Play has some ups and downs. The outrights on future events are great, but once you click through to the match ups, this then drops down quite a bit, and I can’t stack any bets within that. Maybe they increase the market number and variety closer to the time of the match, but I’d definitely like to see more earlier on.

Compare to the best darts betting sites in the UK.

Snooker Betting

Steve Madgwick

Editor-In-Chief

As with the best snooker betting sites, there are markets for a few different tournaments, including the World Championships and the Champions League. At the time of the review we’re in the middle of the Champions League, which I can’t live stream unfortunately, but I do like the amount of markets per game that they offer, and generally the odds are pretty good.

Compare to the best snooker betting sites in the UK.

🏉 Rugby Betting (Union & League)

By Luke Bradshaw Lee - This has pretty much every competition – domestic and international – that you’d want to bet on here, which is fantastic. And that goes for rugby union and rugby league. If I were being super picky it would be great to see the Japanese league here, given how popular it is becoming, but that is me being hyper critical because overall, this is excellent event coverage compared to other bookies. What lets it down, however, and seems at odds with other sports, is market depth per game isn’t great. See how they compare to our best Rugby betting sites.

🏏 Cricket Betting

James Banting

Expert Guide

This is pretty nice because Neptune Play offers all the competitions that I’d expect to see, plus some more in addition to that – not everywhere covers the Oman D10 League, for example. I also love how many markets are available here for each game, assuming it’s not miles away in the future before teams are announced etc.

We list the 10 best cricket betting sites here.

🎾 Tennis Betting

By James Banting - At the time of review their tennis section has 264 different tennis markets to bet on, which is fantastic. These games obviously cover the world, with the Grand Slams right down to smaller Challenger events. The odds are good, and there’s plenty of markets, but I’d like to see more in-play markets. There’s no live streaming, but the stats that feature are pretty good. See if they make it into the top 10 tennis betting sites on OLBG.

🏌️ Golf Betting

By James Banting - Neptune Play’s golf offering is a little disappointing. There are only markets for the majors and the Ryder Cup, and those are just basic outrights. There are a few smaller tournaments happening right now, or due to start soon, such as the Phoenix Open, Astara Championship or Commercial Bank Qatar Masters, and none of these are listed in any form. I’d like to see a good bit more for me to consider using them consistently. 

🏎️ Motorsports Betting

Andy Powell

Expert Guide

The motor sports here are okay. Everything is it’s own thing, rather than housed under a “motor sports” banner, but I can see Formula 1, obviously, on top of Speedway and Indy racing. There’s nothing in the way of bikes, such as MotoGP, or any NASCAR, which is a little annoying, especially when something as niche as stock car racing is included. Overall I am impressed with the detail in the Formula 1 markets, and if I ever choose to make a stock car bet I know where to come.

Compare to the best motorsport betting sites.

🥊 Boxing Betting

Frank Monkhouse

- Your Boxing Betting Guide 👍

There’s lots of boxing bouts to get stuck into here, and the markets look dependent on timings. Those this weekend and over the next few weeks have an okay offering, whereas the further away they get the less markets on offer. That’s understandable, and I wouldn’t expect to find round by round and the like for fights that are months away, but I would definitely like more options for big bouts this weekend, and that’s definitely limited based on my experience with Neptune Play.

Compare to the best boxing betting sites.

Other Sports Betting

Whilst these sports might sound very niche, there is a massive market for fans, and millions of them in the UK, so good coverage of niche sports and events is key to be reviewed on OLBG.

Neptune Play offers extensive betting options for Handball, volleyball, cycling, AFL betting, and esports. Handball includes global competitions; volleyball,covers European Championships and various tournaments; cycling features future tours and current races; and esports offers all major games like League of Legends and CS:GO.

Neptune Play is a very solid option for AFL betting and a great all-rounder, and it ranks in our Top 10. It doesn't have the best of anything, but it is very good at lots of things, maybe everything. The coverage is great, with women's events also included across an already impressive event library. You won't get much in the promotions, but as a base level it's really a very good option.

🗳️ Political Betting

Nigel Skinner

Expert Guide

Neptune Play houses its political betting under “Specials”, along with Entertainment. The political betting is fine, maybe a little limited perhaps. There are some US Presidential markets, understandably, and odds on the next Mayor of London, but it fizzles out after that. I’m surprised that there’s nothing in the way of the UK General Election, or next Prime Minister odds, but for US stuff it’s not bad.

Compare to the best political betting sites.

🎭 Entertainment and Specials Betting

Jake Ashton

- Your Betting Odds Guide 👍

This is a bit basic from Neptune Play, with some music, award ceremonies and TV programmes covered. It’s tricky trying to work out what determines the offering because things like The Oscars and BAFTAs make sense, but Big Brother Brazil and Festival Di SanRemo seem a little out of place.

Compare to the best entertainment betting sites.

Casino

Neptune Play does have casino, which is incredibly easy to find their casino offering from their sportsbook, with banners across the top. They also have some bonuses and offers that lead to casino spins should you win sportsbook bets. Check our Casino Sites page for dedicated new online casinos and slot sites.

You can also check out OLBG’s latest addition; our Best Bingo Sites. All of which are, obviously, sites fully licensed by the UK Gambling Commission.

Neptune Play Account Opening Process

A reassuringly easy process. At the top-right of the screen Neptune Play has their “Open Account” button. Bettors just need to select this and follow the simple steps as guided through. You’ll be asked for the usual information – name, date of birth, address etc – and once complete be sent a verification email. Clicking this from your inbox will redirect you to the site, and then you’re free to get betting.

Navigation and user experience [desktop v mobile]

I’m surprised that there is no app, because other Aspire Global brands have apps that work well and that I like. That said, I do like the user experience of Neptune Play, and I think the same for their other sportsbooks that use the same interface. It can take a little getting used to – especially the way the menu drops down, rather than takes you through to another page, but once you get the hang of it I think it works really well, and does a great job of conveying what is available very quickly. 

Placing a bet

This section should only really highlight if there are issues, as the process is almost identical on every site. Within a few minutes of signing up to Neptune Play I placed a couple of bets on different sports, one of which took advantage of the welcome offer, and I used their bet builder feature, which was very indeed. 

Managing your account

As mentioned above, the design really helps this along. On the desktop version, it’s stuff to the  left of the screen. On the app, it’s all at the bottom, with just the login at the top. I haven’t experienced any issues logging in, or finding customer service options, either. Overall, it feels like Neptune Play has got this part nailed.

Responsible Gambling Features

You can set your deposit limit while you’re signing up; long before you’ve got close to actually making a bet. 

There is also a Settings tab at the bottom of the page, no matter what page you’re on, that allows you to make changes to limits, as well as odds formats, or odds change preferences/notifications.

There are the following measures within its functionality: 

• Deposit Limit

• Loss Limit

• Session Limit

• Wagering Limits

• Reality Check

• Time-Out

• Self-Exclusion

• Support Groups & Organisations

• Advice on Keeping in Control

• Parental Controls

• Self-Assessment

All are explained in further detail on their safer gambling page. As well as this, on the same page they list links to the likes of the National Gambling Helpline, Be Gamble Aware and the National Gambling Treatment Service.

Bookie Review Expert Contributing Team

Opinion, research and data collection for this review by

• James Banting (Horse Racing, Golf and Tennis)

• Nigel Skinner (Football and Politics), 

• Matt Edgar (Darts)

• Frank Monkhouse (Boxing)

• Andrew Powell (Horse Racing, Ice Hockey and Motor Sports)

• Jake Ashton (Entertainment and Specials)

🛂 Fact Checked - Sam Darkens - Commercial Manager

✍️ Written by - Luke Bradshaw Lee - Commercial Content Manager

✏️📚 - Steve Madgwick - Editor-In-Chief

Please note: Betfair, Paddy Power and Skybet do not partner with us. As a result we do not have sufficient up-to-date information to provide accurate product comparisons with those specific sportsbooks.