Jackpotjoy Bingo User Reviews and Ratings

Full Jackpotjoy Bingo Review

Ready to explore Jackpotjoy Bingo? As a UK bingo expert, I, Jenny Mason, have carefully analysed the site, with independent verification by Sam Darkens.

This comprehensive review delves into key aspects like payment methods, game selection, mobile experience, and customer support. Keep reading to find out if Jackpotjoy Bingo is the right choice for you!

Jackpotjoy Bingo at a Glance

Promotions

Joy Points is the name of Jackpotjoy Bingo’s loyalty scheme. These are earned when you win cash - 1 point per £5 won on bingo or £20 on other games. Each point is worth 1p and is automatically added to your account. You can convert them into cash anytime.

Slots fans are well catered for with the Slot Game of the Week promotion and the renowned Pragmatic Play Drop & Wins, where a massive £2 million is up for grabs every month in this popular network-wide event. Additionally, you can compete for a share of an £11,000 prize pool in a tournament spanning multiple Gamesys sites.

There are Box Bonanza Games plus a refer-a-friend promo where you receive £20 for referring a friend. I've not seen this promoted across many bingo sites recently, so it was refreshing to see.

You can access a Bingo Planner where you can search through and see what big games are coming up this week, which is pretty nifty.

It’s worth checking out the Jackpotjoy Bingo Blog which talks about seasonal topics and promotes any big promotions that are running.

Features

Bingo is your fist option on the navigation of the easy-to-understand Jackpotjoy Bingo site. The games run on the Gamesys/Ballys bingo software and have 15+ rooms available with 3 variants: 75 ball, 80 ball, and 90 ball. 

The rooms include traditional 90-ball bingo titles, such as Sapphire Bingo and Tiki Bingo, as well as great 75-ball titles, such as Speed Bingo.

Other popular rooms include:

• Superlinks: this unique bingo room offers huge jackpots worth up to £20,000, with £37,000 in guaranteed prize money to be won each day.
• Bingo Times: a seasonal room which changes regularly to keep things fresh.
• Snap Bingo: this is a half-card, half-bingo game which is worth a go.

Slots are up next in the navigation, and there are 500+ to choose from! There are classics, such as King Kong Cash Even Bigger Bananas, Double Bubble, Gonzo’s Quest and Immortal Romance. You can also play the best slot series that are available, such as the Big Bass series, Fishin' Frenzy, Fluffy Favourites, Rainbow Riches and ‘Book’ of slot games.

There are 60+ Megaways games to explore and a top selection of Jackpot King slot games, you can use the search bar to look for games which things easier. 

Casino games are up next,  you can choose from classic versions of classic games, including blackjack, roulette, craps and poker, plus, there are virtual casino titles. In the Live Casino tab, you can find live versions of all of the classic plus favs like Bond Street Blackjack, Boom City, and Caribbean Stud Poker Live.

Slingo fans can enjoy a selection of 50+ games, including Book of Slingo, Deal or No Deal Slingo, and Slingo Advance. Poker enthusiasts will find a mix of classic poker games, beginner-friendly tables, and exciting cash games. And last but certainly not least, there’s a comprehensive sports betting section to explore.

Jackpotjoy Bingo Mobile

You can find the Jackpotjoy Bingo apps in both the App Store and Google Play, and they both score highly. On iOS the app has a 4.7 out of 5 from 24,900 ratings. And on Android, it scores 4.7 out of 5 based on 100,000+ downloads, which is impressive stuff.

If you prefer playing in your browser, then the site is built with the latest HTML5 technology, ensuring a smooth experience across desktop, tablet, and mobile devices.

Customer Support

The Jackpotjoy Bingo support team can be contacted in one of the following ways and is available 24 hours, 7 days per week:

• Live chat: onsite
• Email: support@jackpotjoy.com
• Social Media: Facebook and Instagram

The Jackpotjoy Bingo Help Centre is useful, and it has a bank of helpful information at your fingertips, so this should be your first stop.

Opening An Account

It’s straightforward to open an account at Jackpotjoy Bingo, you need to provide some up-to-date contact information. Usually, you can automatically be verified through the system, however, sometimes, a few extra details need to be verified. 

This is usually supporting documentation to verify your age or address. Whenever these documents are needed, you will be notified via email or directly on your account. There is a useful verification chat button at the bottom right of the screen where you can upload any documents.

Safer Gambling

There’s a thorough Responsible Gaming section on site with lots of useful information, including:

• Questions: to understand your playing experience with a link to GamCare if needed.
• Setting deposit limits: explains how you can manage this in your account
• Session reminders: there are already nudges at the 1-hour mark, but you can change yours to 30 minutes.
• Session Limits: our session limits allow you to set a maximum amount of time you’d like to play. Once your set time runs out, your session will end,
• Account Cool Off:  you can take a break from your account between 24 hours and 6 weeks.
• Self-Exclusion: This tool can last between 6 months and 5 years.
• Prefer Not to See Adverts: limit the number of adverts you see on the ‘My Account’ page.