Technical Issue Help (Login/Cache/Posts/Tips)

[rsd1975]

Just wondering whether there's a bug with the website - currently can only see Tips for the 7.00 at Wolverhampton today on UK racing page:

https://www.olbg.com/betting-tips/Horse_Racing/UK/2

[PompeyJim]

Hi,

Apologies, we are aware of an issue with the UK Racing tips not displaying and have alerted our tech team to investigate and fix as soon as possible.

[rsd1975]

Hi,

Apologies, we are aware of an issue with the UK Racing tips not displaying and have alerted our tech team to investigate and fix as soon as possible.

Thanks for the quick reply !

[tommy00]

Hi,
From few days search option on site isn't working.
When try to search tipsters to check bets history there's no results.

Img option don't work for me so I leave a link to screenshot :
https://ibb.co/QXVv6tV

[Zipster]

Hi,
From few days search option on site isn't working.
When try to search tipsters to check bets history there's no results.

Img option don't work for me so I leave a link to screenshot :
https://ibb.co/QXVv6tV

Thank you for highlighting this, we have asked for this to be looked at and fixed.

[Zipster]

Hi,
From few days search option on site isn't working.
When try to search tipsters to check bets history there's no results.

Img option don't work for me so I leave a link to screenshot :
https://ibb.co/QXVv6tV

Just to confirm, this has now been fixed, sorry for any inconvenience caused.

[tommy00]

Hi,
From few days search option on site isn't working.
When try to search tipsters to check bets history there's no results.

Img option don't work for me so I leave a link to screenshot :
https://ibb.co/QXVv6tV

Just to confirm, this has now been fixed, sorry for any inconvenience caused.

yeah, it was ok for the last days (even today) but right now it's not working again.

[PompeyJim]

Hi Tommy00,

Apologies, we have asked our tech team to fix again.

[Hiljaduruza]

Hi,
Is there something wrong with horse racing accas? I had one completed earlier and the two winning selections no longer appear on it??? Thanks!

[PompeyJim]

Hi Hiljaduruza,

Can you just confirm the other 3 selections you added in addition to Zoology (6:00 Southwell) and we will get our tech team to investigate.

[Hiljaduruza]

Hi PompeyJim,
I had Rocco Royale, Gemini Star, Monjules and Zoology as my initial acca. Then I realized that Rocco Royale had not counted towards my acca so went to double check and it indeed appeared as if my acca was incomplete so instead of Rocco Royale put Somespring Special and after finalizing my acca once again, it did the same thing. There must be a bug or something because it has never happened before. Thanks for checking.

[PompeyJim]

Hi Hiljaduruza,

We have asked our tech team to investigate.

Just to confirm when selecting the 4 tips for the acca, the create acca option must be clicked immediately after you have added your selections. If the window/box is left open without creating the acca then this will result in selections not being counted if the events have started or the cut off for tips has passed. All acca selections have to be confirmed before the first event starts.

The next time you add your 4 acca selections can you click on the "create acca" box immediately and let us know if any selections are missing from your 4 intended tips for the acca.